rapid88 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we use it, and what rights you have over your information.
Last updated: 1 January 2026All personal data is protected with 256-bit SSL encryption. rapid88 operates strict internal access controls and never sells your data to third parties for marketing purposes.
You retain the right to access, correct, port, and request deletion of your personal data held by rapid88 at any time. Submit requests via our support team.
We use cookies strictly for platform functionality, session management, and analytics. No third-party advertising cookies are placed without your knowledge.
Identity documents submitted for KYC verification are stored securely, used only for the purposes of identity verification and regulatory compliance, and never shared for commercial purposes.
rapid88 retains personal data only for as long as necessary to fulfil the purposes set out in this Policy or as required by applicable law. Account data is retained for a minimum period following account closure as required by regulatory obligations.
You may opt out of marketing communications at any time from within your Account settings. Transactional and security-related communications are non-optional as they are necessary to operate your account.
This Privacy Policy ("Policy") describes how rapid88 ("we", "us", "our", "the Platform") collects, processes, stores, uses, and discloses personal data obtained from users ("User", "you", "your") of the rapid88 website located at https://rapid88.cam and all associated services, including online casino games, sports betting, live dealer tables, promotional programmes, and customer support channels (collectively, "Services").
rapid88 takes its obligations in respect of personal data protection seriously. We collect only the data we genuinely need to deliver and improve our Services, verify identities in accordance with applicable Know Your Customer (KYC) regulations, process transactions, and communicate with you. We do not sell, rent, or otherwise commercially exploit your personal data.
By registering an Account with rapid88 or by using our Services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the rapid88 platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are accessible from the navigation menu. Together, these documents constitute the full agreement between you and rapid88 governing your use of the platform.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Definition |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction. |
| Data Controller | rapid88, as the entity that determines the purposes and means of processing personal data collected through the platform. |
| Data Processor | A third party that processes personal data on behalf of rapid88 pursuant to a written agreement and under rapid88's instructions. |
| Sensitive Data | A sub-category of personal data including government-issued identity documents (e.g., MyKad, passport), financial account numbers, and biometric identifiers. |
| Consent | A freely given, specific, informed, and unambiguous indication of a User's agreement to the processing of their personal data for a defined purpose. |
| Cookies | Small text files placed on a User's device by the rapid88 platform for the purposes of session management, platform functionality, and analytics. |
rapid88 collects personal data across several categories depending on how you interact with the platform. The categories of data we collect include, but are not limited to, the following:
This data is collected at the point of Account registration and is necessary to create and manage your Account, verify your eligibility to use the platform, and communicate with you about your Account.
KYC documentation is collected when you request a withdrawal, or at rapid88's discretion for compliance purposes. This data is handled with the highest level of security and used only for identity verification and regulatory compliance.
Transaction data is collected and retained for each deposit and withdrawal processed through the platform, including transactions via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channels. This data is necessary for payment processing, fraud prevention, and regulatory reporting.
Gaming activity data is collected to enable the Services, calculate account balances, administer bonuses and loyalty programme benefits, and identify patterns that may indicate problem gambling behaviour for responsible gambling purposes.
Technical data is collected automatically when you access the rapid88 platform. This data is used for security monitoring, fraud detection, platform performance optimisation, and ensuring compliance with geographic access restrictions.
rapid88 collects personal data through the following channels and mechanisms:
rapid88 processes personal data only where a legitimate purpose and applicable legal basis exists. The following table sets out our primary processing purposes and the legal basis relied upon for each:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation, management, and administration | Performance of contract |
| Processing deposits and withdrawals via DuitNow, FPX, e-wallets, and banks | Performance of contract |
| Identity verification (KYC) and age verification (21+) | Legal obligation; Legitimate interests |
| Fraud detection, prevention, and security monitoring | Legitimate interests |
| Responsible gambling monitoring and intervention | Legitimate interests; Legal obligation |
| VIP programme and bonus administration | Performance of contract; Legitimate interests |
| Sending transactional and security communications | Performance of contract; Legitimate interests |
| Sending marketing and promotional communications | Consent (opt-in); Legitimate interests |
| Regulatory reporting and record-keeping | Legal obligation |
| Platform analytics and performance improvement | Legitimate interests |
rapid88 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. We may share personal data with third parties only in the following limited and controlled circumstances:
rapid88 operates internationally and may, in the course of delivering its Services, transfer your personal data to countries outside Malaysia. Such transfers may occur when processing payments through international payment networks, conducting identity verification via globally operating service providers, or storing data on cloud infrastructure hosted in other jurisdictions.
Where personal data is transferred outside Malaysia, rapid88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which it receives within Malaysia. Such safeguards may include contractual clauses, standard data protection agreements, or reliance on jurisdictions recognised as providing adequate data protection standards.
By using the rapid88 platform and accepting this Policy, you acknowledge and consent to the international transfer of your personal data in accordance with the terms set out in this clause.
rapid88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention principles apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account registration data | Duration of Account plus minimum 5 years post-closure |
| KYC identity documents | Duration of Account plus minimum 5 years post-closure |
| Financial transaction records | Minimum 7 years (regulatory requirement) |
| Gaming activity and betting history | Duration of Account plus minimum 5 years post-closure |
| Customer support communications | 3 years from the date of the communication |
| Technical and usage logs | Up to 12 months, depending on security requirements |
| Marketing preferences | Until opt-out or Account closure |
Following the expiry of the applicable retention period, personal data will be securely deleted, anonymised, or pseudonymised in accordance with rapid88's internal data lifecycle management procedures.
rapid88 uses cookies and similar tracking technologies on its platform. A cookie is a small data file stored on your device when you visit a website. Cookies enable the platform to recognise your browser, maintain your session, and remember your preferences between visits.
rapid88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, rapid88 will notify you and any applicable supervisory authority in accordance with the timelines and procedures required by applicable data protection law.
Subject to applicable law, you have the following rights in respect of your personal data held by rapid88. To exercise any of these rights, please contact our support team via the details in Section 15.
You may request a copy of the personal data we hold about you at any time. We will respond within the timeframe required by applicable law.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
You may request that processing of your data be temporarily restricted in certain circumstances, such as while the accuracy of the data is being contested.
Where processing is based on consent or contract and carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests at any time. You may opt out of direct marketing communications at any time with immediate effect.
The rapid88 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you are not permitted to register an Account or use the rapid88 Services under any circumstances.
If rapid88 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant Account, delete the associated personal data, and, where appropriate, report the matter to the relevant authorities.
Parents and guardians who believe that a minor may have registered an Account with rapid88 are encouraged to contact our support team immediately. rapid88 takes all such reports seriously and will act on them without delay.
The rapid88 platform may from time to time contain references to third-party services, including but not limited to payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and major Malaysian banks. While rapid88 integrates with these services to deliver its payment infrastructure, the privacy practices of these third-party providers are governed by their own privacy policies, over which rapid88 has no control.
rapid88 is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of all third-party services you use in connection with the rapid88 platform.
rapid88's platform does not contain outbound hyperlinks to unrelated third-party websites for advertising or promotional purposes.
rapid88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will provide reasonable notice to registered Users by email or through a prominent notification on the platform prior to the changes taking effect.
Your continued use of the rapid88 platform following any amendment to this Policy constitutes your acceptance of the revised terms. The date of the most recent revision is indicated at the top of this page. The current version of this Policy, as published at https://rapid88.cam/privacy-policy, shall at all times constitute the prevailing version.
We encourage you to review this Policy periodically to stay informed about how we are protecting the personal data we collect.
If you have any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data subject rights — please contact us through the channels below. All contact details are provided for reference only and are not clickable links.
For data access requests, deletion requests, and privacy concerns. Please include your Account username and the nature of your request.
For compliance, legal correspondence, and formal data protection requests. Response within 2 business days.
rapid88 is committed to resolving all privacy-related concerns promptly and transparently. Where you remain dissatisfied with our response, you retain the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Your personal data is protected, your payments are secure, and your rights are respected — that is the rapid88 commitment to every Malaysian player. Ready to get started?
For players aged 21 and above only. Play responsibly. Responsible Gambling Policy